77nd's Privacy Policy

This Privacy Policy ("Policy") is issued and governed by the 77nd online gaming platform ("77nd", "we", "us"). When you use 77nd's website, applications, or services, you agree to the terms of this Policy. Please read it carefully.

We believe you should have full control over your personal information. That is why we are transparent about what data we collect, why we collect it, and how we keep it secure.

1.1 Information You Provide

When you create an account on 77nd, log in, manage transactions, or contact our support team, you voluntarily provide certain information. This may include:

• Full name, date of birth, and contact address
• Email address and mobile number
• Documents required for identity verification
• Financial information such as mobile banking numbers (bKash, Nagad, Rocket, Upay)
• The content of support-related communications

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically. This includes:

• Device information (operating system, browser type and version)
• IP address and approximate geographic location
• Login time, session duration, and usage patterns
• Information collected through cookies and similar tracking technologies
• Navigation activity within the platform

1.3 Cookie Policy

77nd uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and ensure platform security. You can manage cookie usage through your browser settings. However, disabling certain essential cookies may affect platform functionality.

77nd uses your information only for the following legitimate purposes:

• To create, verify, and manage accounts
• To process deposits and withdrawals
• To prevent fraud and ensure security
• To meet legal and regulatory obligations
• To provide customer support and resolve issues
• To improve the platform and enhance the user experience
• To send applicable bonus and promotional offers (with your consent)
• To take necessary steps to ensure responsible gaming

77nd may share your information with third parties in the following limited circumstances:

3.1 Payment Processors

To process your deposits and withdrawals, we share the necessary transaction information with bKash, Nagad, Rocket, and Upay. These payment providers follow their own security and privacy standards.

3.2 Legal Authorities

We may share information when legally required to do so by court order, legal requirement, or a request from a competent authority. In such cases, we provide only the minimum information necessary.

3.3 Technology Service Providers

We use certain trusted technology partners to operate the platform. Data sharing with these partners is governed by strict agreements, and they may not use your information for any other purpose.

3.4 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt may process limited information required to run games on their platforms. This information is used solely to deliver gaming services.

77nd applies multiple layers of security to keep your information safe:

• SSL (Secure Socket Layer) encryption — all data transferred between you and our servers is encrypted
• Data encryption at rest — stored information is also kept secure
• Two-factor authentication for account access
• Regular security audits and risk assessments
• Staff data protection training and access controls
• Fraud detection systems that identify suspicious activity in real time

Please note that no method of transmitting data over the internet is completely impenetrable. We make every effort, but we cannot guarantee against all types of security breaches.

77nd retains your information only for as long as it is necessary or legally required:

• All information is retained while your account is active
• Financial transaction records are kept after account closure as required by law
• Certain information is retained for a set period in accordance with Anti-Money Laundering (AML) regulations
• Marketing-related data is deleted immediately upon withdrawal of your consent
• Security logs are retained for a short period and then deleted

As a 77nd user, you have the following rights:

6.1 Right to Access

You can request at any time to find out what information we hold about you. We will provide a detailed report within a reasonable timeframe.

6.2 Right to Rectification

If the information we hold about you is incorrect or outdated, you can request a correction through our support team.

6.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be legally or regulatorily required to retain some information.

6.4 Right to Opt Out of Marketing

You can stop receiving promotional messages and notifications from us at any time. This can be done through your account settings or by contacting our support team.

6.5 Right to Data Portability

You can request your information in a structured, commonly usable format so that it can be transferred to another service if needed.

77nd is a safe and responsible platform. We follow a KYC (Know Your Customer) process to prevent fraud, protect minors, and ensure financial security.

As part of this process, you may be required to submit a government-issued ID (national ID card, passport, etc.) and, if necessary, proof of address. Submitted documents are stored with strict confidentiality and used only for verification purposes.

For significant withdrawals or unusual transaction activity, 77nd may request additional verification information.

77nd strictly enforces a 21+ age policy. Our platform is for users aged 21 and above only. We do not intentionally collect any information from minors.

If we become aware that a minor has used our services, we will immediately close that account and delete the collected information.

If a parent believes their child has used our platform, please contact our support team immediately.

Our servers and infrastructure may be located in various countries. Your information may be transferred outside Bangladesh for processing. In such cases, 77nd ensures that high data protection standards are maintained.

For data transfers, we apply technical and contractual safeguards to keep your information secure at all times — regardless of which country it is processed in.

77nd may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through a notice on the platform.

Continued use of the platform after a policy change will be considered your acceptance of the updated policy. We therefore recommend checking this page regularly.

77nd is committed to responsible gaming. To support this, we analyze information about your gaming behavior to identify potentially problematic gaming patterns and provide assistance where needed.

This information is used solely for your protection and is not used for any commercial purpose. To learn more about responsible gaming, visit our Responsible Gaming page.

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your data rights, please contact us. Our data protection team will process your request within a reasonable timeframe.

We provide support in Bengali and English 24/7 via live chat and email.